Part One
句型推荐　
1. You're wanted on the phone.
2. Will you get the phone for me？My hands are full now.
3. Wendy， it's Sue phoning at 10：30 on Wednesday，5th.
4. May I call you at home tonight？
5. Hello. This is Kate Brown.
6. Sorry，I can't recognize your voice.
7. I'm sorry to keep you waiting.
8. Could I have extension 321，please？
9. Hello. Can I speak to Mr. George Smith，please？
10. I will put you through.
11. Who's calling，please？/ Who is this?
12. Good morning. ABC Trading company. May I help you？
13. Thank you for calling.
14. I'm sorry，but she's in Chicago on business.
15. Please call back later.
16. Could you take a message？
17. Please have her call me back at 612-930-8765.
18. I have to hang up now.
19. You must have dialed the wrong number.
20. I want to make a long distance call.
Part Three
句型活用　
Booking a air ticket 订飞机票
1．情景会话
Receiver： Intercontinental Airlines. May I help you？
Caller： Yes. I'd like a round-trip ticket from New York to Miami，leaving
on Thursday，the12th and returning on Saturday，the 14th.
R：OK. Let me check if there are seats available on those days. ...We have 　　
　 flights
leaving Chicago at 10：15 a.m.，noon，and 3：00 p.m.
C：The 10：15 flight would be the best.
R：OK. And returning from Miami，there are flights at 7：00 a.m.，12：30p.m.，an
d 5：
30 p.m.
C：Well... I'd like to take the 12：30 flight. How much will the ticket come
to？
R：$426.
C：$426？！
R：But if you return on Sunday，you can take advantage of our weekend discount f
are of
$333.
C：That's quite a difference. But unfortunately，I have to come back on Saturda
y. Could
you book me on that flight？
R：The 12：30 flight on Saturday？
C：Yes.
R：OK. May I have your last name and first initial，please？
C：Yes. The last name is Chen-C-H-E-N. And the first initial is，T，as in
　　　 Tiger.
R： All right，Mr. Chen. You've booked on Flight 102 to Miami，leaving 　　　　C
hicago at 10：15 a.m. on the 12th; and returning from Miami on Flight 209 at 12
：30p.m. on the 14th. The total cost is $426. How will you be paying for the tic
ket？
C：Do you accept VISA？
R：Yes. What's your card number，please？
C：It's 1234-5678-9098-7654.
R：And the expiration date？
C：October 2001.
Taking a message 捎个信儿
1．情景会话
A： Hello， Barneys Garage.
B： Hello. Mr. Higgins，please.
A： He just stepped out. Can I take a message？
B： Oh yes， this is Penny's Pet Boutique. Please remind him that his appointmen
t for his dog's shampoo and cut is on Saturday morning at 11 am.
A： I'll make sure he receives the message.
B： That's fine.
A： Thanks for calling.
Dialed the wrong number 拨错号
1．情景会话
A： Good morning. Craftsman Company. Can I help you？
B： Uh...yeah. Hi！ Is Susie there？
A： You must have dialed the wrong number.
B： Oh. I'm sorry. But is this 321-9987？
A： Sorry. This is 321-9887.
B： I am really sorry.
A： It's ok.
Mr. Suzuki called 铃木先生来电
1．情景会话
A： Good morning. Craftsman Company. Can I help you？
B： Yes, good morning. This is Mr. Suzuki from Video TV. May I speak to Mr. John
son？
A： I'm sorry，but Mr. Johnson is out at the moment. Can I take a message？
B： Uh， yes， okay. Tell him John Suzuki called. That's S-U-Z-U-K-I.
A： Yes.
B： From Video TV.
A： Yes，Video TV.
B： Tell him I telephoned. I'd like to see him about the videotapes. Can he cal
l me this afternoon？
A： Yes，Of course. What's your telephone number？
B： It's，area code 413， 447-9626.
A： That is 413-447-9662？
B： No， that's 447-9626.
A： Oh， I'm sorry， 447-9626.
B： Yes，that's right. Extension 162.
A： Extension 162. Okay， Mr. Suzuki. I'll give him the message.
B： Thank you. Good-bye.
A： Good-bye.
Steve isn't in 斯蒂夫不在
1．情景会话
Tony：Hello！
Jane：Is Steve in？
Tony：He isn't in at this moment.
Jane： Is Tony there？
Tony：Speaking.
Jane： Hi，Tony，this is Jane.
Tony：Hi，Jane. What can I do for you？
Jane： Do me a favor. As soon as Steve comes back，have him call me，will you
　 　 please？
Tony： O. K. But he won't be home until 3：00.
Jane： That's all right. Thanks.
Tony： Steve！Wait a minute，he just walked in！Steve，Jane wants to talk to you
.
Steve：Hello.
Jane： Hello，Steve！Did you just get home？
Steve：Yes. I went to a movie with Fred.
Jane： Was it good？
Steve：So-so. What are you doing？
Jane： I'm doing my homework.
Steve：How far did you get？
Jane： I got nowhere. I'm stuck！
Steve：What's wrong？
Jane： It's math again. Do you have a second to help me？
Steve：No problem. Come on over.
Jane： Now？Let me think about it.
Steve：I'm hungry. Come on over，and we will raid the refrigerator.
Jane： O. K. I'll be right over，but just for a short while.
Steve：Bring your math book，too.
Jane： Will do.
Steve：See you later.
Jane： Bye.
Faucet is leaking 水龙头漏了
1．情景会话
Wendy：Will you please get the Yellow Pages？ See whether you can find a plumber
to 　　repair the water faucet.
Steve： What's wrong with our faucet？
Wendy：It leaks. Haven't you noticed the one in the kitchen is dripping？
Steve： Didn't notice it. Here we go. Here's one close by. Telephone number：364
-1078.
(click，click，click. Ring. . . Ring. . . Ring. . .)
Voice：Elmburst Plumbing Company. May I help you？
Steve：Yes，please. We have a leaky faucet. Could you send someone to repair it
？
Voice：Your address and phone number，please.
Steve：90-40 54th Avenue，Elmhurst. Phone number is 271-1107.
Voice：Name，please？
Steve：Li is my last name. Steve is my first name. Is a plumber available now？

Voice：Not at this moment，sir. They are all in the field.
Steve：Tomorrow？
Voice：Possibly. Let me check his schedule. How about tomorrow afternoon？
Steve：We don't get out of school until 3：00 p. m..
Voice：Will you be home after 3：00 p. m. then？
Steve：Yes，there will be someone here.
Voice：Our repair man will call before he comes.
Steve：That's just fine. Thanks.
Confirmation 确认
1．情景会话
Ruth：Hello.
Carl： Good morning，Ruth. Did I wake you up？
Ruth：No，I was just about to get up. What's up,Carl？
Carl： Listen，I am calling to confirm what you said yesterday. Are we supposed
to meet at 　　　the Chinatown terminal of the Avenue B bus or D bus？
Ruth：B as in boy. You should get off at the last stop in Chinatown.
Carl： Oh，you mean Canal Street？
Ruth：That's the wrong direction. Canal Street is on the other side of Chinatown
.
Carl： Oh，I get it. When did we decide to meet？
Ruth：At 10：45. Is Ann coming along？
Carl： I cannot get hold of her yet.
Ruth：See you around，Carl.
Carl： See you later.
A ride to office 到办公室接你
1．情景会话
Ruth： My Goodness！What a busy line so early in the morning！
　 (Pick up the receiver) Hello.
Basil： Ruth？Basil.
Ruth： Hi，Basil.
Basil： Want a ride to the office？
Ruth： Yes，by all means. I was just about to leave.
Basil： Hold on. Just 5 minutes.
Ruth： I'll wait on the sidewalk. How nice to see you.
Basil： It's my pleasure. See you.
(5 minutes later)
Ruth： Hi，Basil.
Basil： Hi，Ruth. Hop in.
Ruth： Do you mind if I take some notes while we drive？
Basil： Of course I don't mind. For your report？
Ruth： Yes，I finally have an inspiration.
Basil： Good for you. No problem，I'll listen to the car radio
Part Four
句型比较　
1. “Telephone!”
2. “Phone's for you!”
3. Can you get it?
4. Can I give you a ring tonight?
5. Gotta go!
6. I should go.
7. Wrong number.
8. Give me a buzz later on.
9. I'm gonna call it at night.
10. Call my cell.
11. Don't disappear.
12. Don' go run off to hide.
13. Great to hear from you.
14. We played a phone tag.
15. I'm gonna have to let you go.
16. I've gotta run.